Commonly asked questions

We’re sure you have some questions, before you enquire, kindly read some of our faq’s that may be able to answer any questions you have.

Editing styles.

Here at La Este Film, we pride ourselves on our editing style and describe it as natural, timeless and true to life. We do not alter our editing style to match other photographers/videographers or in any other fashion. We hope you have fallen in love with our style and then allow us the privilege to be apart of your special day.

Does La Este Film offer film photos?

Here at La Este Film, we know creating that nostalgic, perfectly imperfect feel to your wedding photos with film photography is a desire for some couples. The warmth and depth of colour combine with the softness of the grain to deliver images that feel more personal and human. We’re pleased to offer it to those who choose to add this on to their package. Please contact us for more information.

We want to be transparent & inform those who are wanting to add film photography to their package that there is always more risk with the film process although when handled and transported correctly the risk is low.

Film photography will be developed digitally and published in your online gallery alongside your digital wedding photos.

Does La Este Film travel overseas to capture weddings or elopements?

Yes! We certainly do and we will be travelling to many different parts of Europe on two occasions in 2024.

Please send us an enquiry to speak in regards to creating a tailored package for us to capture your overseas romance.

Turnaround time for email responses.

We are so excited that you have reached out to us to potentially capture your wedding! We do receive all of your emails and check spam regularly, if you have sent an email we will get back to you within 48-72 business hours. We do not attend to emails on weekends as we are capturing weddings. We are extremely busy during peak season, capturing weddings, editing all throughout the week, attending to life personal matters and keeping on top of our emails! Please be patient, we will get back to you as soon as we can as we know you’re itching to get it all locked in and organised! We do prefer you to email us for all non-urgent matters, phone call/face-time slots are reserved for existing bookings.

How many team members will be present on the day?

We pride ourselves on our ability to capture every single intricate detail of your day with just two team members, one for photography and one for videography. If you’re booking a photography & videography package. For photography only or videography only packages you will only have one team member allocated to capturing your day. There is a fee for adding additional photographers & videographers onto your package. Reach out if this is something you’re interested in and we can provide you with a personalised quote.

Refunds & Cancellations

As per the legal contract you sign when you book with us to capture your day, you are legally agreeing to forfeiting your deposit should you regretfully cancel your wedding or cancel your booking for any reason. This is a strict industry standard across all wedding suppliers. As much as we sympathise with those who must make that decision we have held that date and aren’t guaranteed to book it again. We understand this can be frustrating although we do ask you to thoughouly read the contract upon booking to avoid disappointment. Postponements, if you work with us willingly to choose a date we’re available we can hold your deposit and transfer it to the new date. Postponements that are rescheduled for a date we are not available will lead to your deposit being forfeited.

Do you travel?

Absolutely! If you're within and hour and half of Geelong, the travel is included. Outside of that we would need to give a quote based on the package and distance. But we are pretty reasonable with our travel prices because we LOVE travelling. We are available Australia wide and are definitely happy to travel overseas to capture your special day!

Can you assist us with a timeline?

Absolutely! Once you have secured your date with us, we will speak in regards to your timeline, closer to the date. We will offer our expertise advice on how to make the day as seamless as possible from a photography and videography perspective as we do this every weekend, all year around, we have your back!

How long should we allocate for portraits?

We generally suggest 1-1.5hrs, this can change depending on the day, bridal party numbers, weather and your own desires. This amount of time is a great starting point so we aren’t feeling rushed and we can focus on getting some incredible imagery of your bridal party and/or the two of you!

Travel Time

We often get asked, is travel time between locations we have to go to on the day included as apart of the set hours you have us there for on your wedding day? To answer as simply as possible, the moment we take our first photo is the moment we begin the clock so to speak. If you have a fair distance between your getting ready locations and venue, this does take away from the time we get to take your photos.

For example, if you are having us capturing your wedding for 9 hours and starting at the boys preparation at 11:00 and we have to travel to the girls preparation, ceremony, locations or reception we would still finish up at 8:00pm regardless of how much travelling there is.

Deposit

We require a 30% deposit to secure your booking. This allows us to confirm that you are totally keen to have us there for your day! The rest isn't due until the wedding day, but we highly encourage you to pay before then because who wants to be thinking about money on their wedding day? No one.

Do we supply raw footage?

We often get asked if we supply raw footage or photos to our couples. The short answer is no, it's not something we currently offer. The long answer is we capture our films and photos with specialised professional equipment so that we can give you a beautifully documented memory of your day. Because we use the best equipment, the raw footage and photos are very 'flat' colours that actually look pretty...average. This gives us greater control over editing the colours so that we can make those colours pop! 

The other reason is the file sizes are quite large. Generally, raw wedding photos are around 350GB and raw film footage is nearly 800GB! Yikes! Because of the file format of raw footage the average computer or phone won't be able to open it anyway. So those are some of the reason we don't offer raw footage or photos. 

You can rest assured that we sift through the 1000s of photos and hours of footage to ensure you get the BEST moments, memories that will last forever. For those that want to see and hear all of your ceremony, speeches (because we all want to remember that crazy best man speech, right?), entrance and first dance, you can get all that and more in the Orion package. 

Extra Hours

At La Este films we understand that not every wedding is the same so we offer extra hours above the limited hours per package. They're charged at $200 per hour for film or photography, or $300 per hour for both. For the La Este All Day package a maximum of 11 hours can be captured. We honestly think you only truly need 9 hours to capture everything start to finish!

How many photos are delivered?

Depending on the day and how many photo opportunities there are other than the main events/ formailities, we aim to deliver approximately 400-1000 photos, we have delivered up to 1500 previously for a jam packed day full of photo opportunities, if you have props like cars or are bringing along dogs/animals, champagne tower, extra amount of bridal party members, traditions or have children etc, that would account for the extra photos we provide.

Who will capture our day?

It definitely depends on what you've chosen for us to capture and how busy we are. During the ‘off-season’ from June to September, Hamish (the founder) & our head photographer Courtney will be capturing your day. Throughout the rest of the year we'll match you to one of our talented crew based on the needs of your day. Either way, exciting times are ahead and we'll let you know who will be capturing your day when we catch up to chat through your day we try to have the crew matched to your wedding by then.

Turnaround Time

Our turnaround time is something we really pride ourselves on! For photography it's generally within one month. You might be on your honeymoon and get to see all of your photos edited and uploaded in all their glory. Amazing, right? We can get backlogged in peak seasons so you may experience a slightly longer turnaround time. The keepsakes may take a teeny bit longer.

One thing we love to do is provide you 20-50 preview images 24-72 hours after your wedding which will be emailed to you, including a link to your online gallery showcasing the highlights from your day which you can then download all of the images from with ease.

For films the turnaround time for a highlights video is approx. 30-60 business days after your wedding. The formalities film is delivered approx. 30-70 business days after your wedding day. We take a lot of pride in your films, as award winning videographers, we know you’re itching to see everything although you will thank us for taking that little bit of extra time to ensure your highlights and formalities are perfect!

Do we receive any sneak peeks/preview photos?

You will receive correspondence from us in regards to your online gallery link which will beautifully display 20-50 edited photos provided to you 24-72 hours after your wedding day. This gives you the chance to share them with your friends and family and relive your special day as you jet off to your romantic honeymoon.

Payment plans

Yes! You can pay in increments as long as you let us know each time you're transferring the payment. It still needs to be paid in full by your wedding day, but this allows you to have more flexibility. We also offer a direct debit option that allows you to keep paying the balance off after the wedding and you'll still receive your photos/film as soon as we finish editing them.

Where are you based?

We're based in Victoria. We love to travel, so no place or country is too far if you want to enquire with us.

Can you match another photographer's editing style?

Unfortunately matching other photographer's editing style isn't something we do, particularly the colours. We really like our own style, and hopefully you do too! But if you have some inspo pics of poses on your "DREAM WEDDING" Pinterest board - which we know you have! We can definitely play around with those poses. 

Vows and/or speeches in the highlights film.

Your vows are a beautiful opportunity to express your love, your commitment, excitement for the future, reflect on your relationship, all the good and bad, mostly good we hope! It’s personal, raw and emotional. We offer, in select packages, your full formailities recorded start to finish, here you can re-watch your ceremony as many times as you like, show your friends and family. We like to edit highlights films with just music of your choosing instead of dialogue in normal circumstances as it strays away from our personal style. In saying this if you’re after something like this please contact us to discuss adding it to your highlights film.

Do you offer livestreams?

Unfortunately, due to the demand during and after COVID-19 livestreams have been requested and we have previously offered to help out in the past. Although we have run into complications with poor signal and guests who couldn’t attend running into issues on their end, resulting in huge disappointment. We don’t have or provide the necessary high end equipment to ensure a 100% guaranteed livestream and therefore do not offer it anymore.

We’re awkward with photos, can you help?

Yes! Thats part of our job. Don’t even worry, due to us loving candid photography & videography, it will all look natural! We love to crack jokes to get some genuine smiles, we will create genuine poses or movements, direct, guide you, put you in the best positions and locations to get the most out of your location and sunset allocated shoot time.

We’re having animals / dogs at the wedding, can you capture it?

Of course, we’re obsessed with dogs and other animals, being dog owners ourselves we know how important animals can be, they’re apart of the fam! We also know it can be tough to photograph them, but we always get the shot, we have loads of experience trying to capture our own dogs jumping around the place!

We’re having our ceremony at a church and holding traditional events, can you capture it?

Yes of course, we capture anything to do with weddings, no matter where it is! Your wishes and traditions are not for us to decide, we will capture every event traditional or non-traditional that happens on your wedding day.

Photography quality

We use the latest and greatest camera gear, so you'll receive incredibly high quality photos.

Prints

Some of our packages include a certain dollar amount that goes towards ordering your prints to proudly hang or display in your home and give to friends and family! You can order these prints via the website your photos and or films are displayed on. There are multiple sizes you can order, big or small, our images can be blown up to a large scale!

Delivery

We deliver our photos and films digitally. 

You can expect the online stuff first, as it's easier for us to upload that quickly. For photography you'll receive your photos online via an online gallery which will beautifully display your wedding day and the 10-20 preview photos will either be emailed or iMessaged if you have an iPhone. 

Films are also delivered on Pixieset so that you can download the full, original quality film. You'll also be sent a Vimeo link that you can easily share with you friends and family.

Videography quality

As we said, we use the latest and greatest gear. At the moment we're capturing beautiful 4K high quality films. These are delivered in full 4K quality which looks amazing - even on the biggest of TVs!